The Office Support Specialist will assist and ensure the complete credentialing of qualified candidates with accuracy and efficiency. This position will be a resident expert, able to build effective, healthy, and trusting relationships in the community residing. This person will exemplify excellent communication and customer service skills.

Wage

• $24/hour + competitive benefits & incentive opportunities

Schedule

• Monday-Friday 8am-5pm

• This position is full-time, 40 hours/week

Location

• Minneapolis, MN - Brooklyn Park Office

After appropriate training and practice the employee demonstrates proficiency in the following:

• Communicate consistently and effectively on the phone and via email with HCPs to help them through the onboarding process

• Build trusting relationships in community that lead to increase in healthcare professionals filling GrapeTree needs

• Effectively use sourcing/recruiting techniques that best fit area and attract highly qualified healthcare professionals

• Prioritize applicant onboarding processes according to client needs

• Conduct interviews and recommend HCPs for employment following EEOC guidelines

• Perform employment verifications as needed

• Verify accuracy and completeness of employee’s file during the onboarding process

• Update and maintain HCP’s info page in CTM Staffing

• Meet required market performance and productivity expectations

• Identify inaccuracies with required documents and effectively communicate the avenues to make the needed corrections to the healthcare professional

• Assist with identifying and ensuring appropriate compliance of employee files per National/State regulations (Boards of Nursing, Department of Health and Human Services, Licensure and Regulation)

• Visit and engage with CNA schools leaders and students as well as healthcare professional supplier agencies

• Verify professional licenses - reviewing, maintaining, and sending out notifications of expired licenses and certifications.

• Organize electronic files

• Other duties as directed

• Computer experience and skills with, but not limited to, Microsoft Office and Internet

• Preferably bilingual

• Excellent communication and organizational skills

• Extremely self-driven, motivated, and disciplined to achieve results

• High level of customer service skills

• Previous hiring or compliance experience preferred

• High School Diploma or equivalent

• Some travel to Milford, IA corporate headquarters may be required

• Benefits begin first of the month following date of hire to include health insurance, vision/dental plan, short-term disability, flexible spending account, life insurance, 401k plan & 401K matching, paid time off (PTO), holiday pay, and your birthday is a paid day off

• Casual dress code

• Ergonomic standing desks

• Weekly pay

• Advance pay option

• Hourly wage + opportunity for competitive incentives

• Multiple monitors

• Frequent phone usage

• Adequate lighting for workspace, clean environment with moderate noise levels