Office Support Specialist

TYPE OF JOB

Full-time

JOB LOCATION

On-site, MN Office

WAGE

$24/hour + competitive benefits & incentive opportunities

Working from our Minneapolis, Minnesota office, in Brooklyn Park, the Office Support Specialist will be responsible for the sourcing, marketing, recruiting, hiring, and onboarding of healthcare professionals (HCP’s) for employment with GrapeTree Medical Staffing, in the area residing. This position will work closely with the Onboarding Team at Corporate Headquarters to conduct engaging phone and in-person interviews to identify and onboard highly qualified healthcare professionals. The Office Support Specialist will assist and ensure the complete credentialing of qualified candidates with accuracy and efficiency. This position will be a resident expert, able to build effective, healthy, and trusting relationships in the community residing. This person will exemplify excellent communication and customer service skills.

Here are the details:

The Office Support Specialist will assist and ensure the complete credentialing of qualified candidates with accuracy and efficiency. This position will be a resident expert, able to build effective, healthy, and trusting relationships in the community residing. This person will exemplify excellent communication and customer service skills.


Wage

  • $24/hour + competitive benefits & incentive opportunities


Schedule

  • Monday-Friday 8am-5pm

  • This position is full-time, 40 hours/week


Location

  • Minneapolis, MN - Brooklyn Park Office

A day in the life:

After appropriate training and practice the employee demonstrates proficiency in the following:


  • Communicate consistently and effectively on the phone and via email with HCPs to help them through the onboarding process

  • Build trusting relationships in community that lead to increase in healthcare professionals filling GrapeTree needs

  • Effectively use sourcing/recruiting techniques that best fit area and attract highly qualified healthcare professionals

  • Prioritize applicant onboarding processes according to client needs

  • Conduct interviews and recommend HCPs for employment following EEOC guidelines

  • Perform employment verifications as needed

  • Verify accuracy and completeness of employee’s file during the onboarding process

  • Update and maintain HCP’s info page in CTM Staffing

  • Meet required market performance and productivity expectations

  • Identify inaccuracies with required documents and effectively communicate the avenues to make the needed corrections to the healthcare professional

  • Assist with identifying and ensuring appropriate compliance of employee files per National/State regulations (Boards of Nursing, Department of Health and Human Services, Licensure and Regulation)

  • Visit and engage with CNA schools leaders and students as well as healthcare professional supplier agencies

  • Verify professional licenses - reviewing, maintaining, and sending out notifications of expired licenses and certifications.

  • Organize electronic files

  • Other duties as directed

Here's what you need to be successful in this role:

  • Computer experience and skills with, but not limited to, Microsoft Office and Internet

  • Preferably bilingual

  • Excellent communication and organizational skills

  • Extremely self-driven, motivated, and disciplined to achieve results

  • High level of customer service skills

  • Previous hiring or compliance experience preferred

  • High School Diploma or equivalent

  • Some travel to Milford, IA corporate headquarters may be required

We think you'll love working for us. Here's why:

  • Benefits begin first of the month following date of hire to include health insurance, vision/dental plan, short-term disability, flexible spending account, life insurance, 401k plan & 401K matching, paid time off (PTO), holiday pay, and your birthday is a paid day off

  • Casual dress code

  • Ergonomic standing desks

  • Weekly pay

  • Advance pay option

  • Hourly wage + opportunity for competitive incentives

Love where you work:

  • Multiple monitors

  • Frequent phone usage

  • Adequate lighting for workspace, clean environment with moderate noise levels

About Us

Our Bragging Moment: For the seventh year in a row, GrapeTree was ranked #4503 on the 2022 Inc. 5000 List of Fastest-Growing Private Companies!

 

Where You Can Find Us: 2501 Boji Bend Dr. Suite 100, Milford, Iowa 51351

Employer Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity

EEO/AA: Employer Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity