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Staffing Supervisor

TYPE OF JOB

Full-time

JOB LOCATION

Hybrid or Onsite

WAGE

$40,000-$45,000/annually + weekly after-hours stipend

At GrapeTree Medical Staffing, we believe that people are the most important factor when it comes to building & maintaining a thriving, innovative company. Each day, our team members have the opportunity to make a lasting impact while building trusting relationships with the healthcare professionals and healthcare communities we serve. We are looking for passionate, hard-working individuals to not only join our growing bunch & outstanding company culture, but to also contribute to our mission – improving healthcare.

Are YOU ready to make an impact?

Here are the details:

The Staffing Supervisor is responsible for monitoring the performance of their team and coach for team success. This position ensures coverage is adequate and assigns tasks and focuses to team members as seen fit according to schedule and business need. The Staffing Supervisor is responsible for providing support and training for the day-to-day activities in the staffing department in addition to the Staffing Specialist duties. The Supervisor also looks to develop, optimize procedures within staffing department.


Location(s): 

This position is designed with the benefit of a hybrid opportunity, which allows employees the benefit of working from home and at our corporate office in Milford, IA - just minutes away from beautiful Lake Okoboji!

  • Hybrid: Our hybrid option allows team members to work 3 days at home and 2 days in the office each week. Thursdays are considered to be a universal onsite day for all employees within a 40-mile radius of headquarters.


Salary: 

  • $40,000-$45,000/annually + weekly after-hours stipend

  • Salary will be based on experience


Schedule: 

  • Wednesday-Saturday 6am-5pm

  • This position is full-time, 40 hours/week

A day in the life:

  • Resolve escalated healthcare professional (HCP) and client complaints and conflicts in a professional manner

  • Provide timely briefings to Director of Operations, as necessary, or as requested

  • Act as resource for any staffing process issues

  • Support and drive staffing team to fill open needs or refill self-canceled needs

  • Encourage and monitor staffing team’s daily contact with active HCPs

  • Communicate consistently and effectively with staffing team on the phone, email, and online

  • Perform ongoing performance evaluations and implement performance improvements as necessary

  • Train and audit staffing team processes

  • Ensure after-hours staffing team is informed on all processes and audit for accuracy and compliance

  • Prioritize activities and responsibilities for each after-hours shift to ensure clarity of roles and proper shift coverage

  • Build and maintain positive relationships with Staffing team via proactive and responsive business relations

  • Provide excellent customer service on all after-hours team to enhance HCP and facility client retention, to include replying to messages (via telephone, Email, fax, etc.) in a timely and appropriate manner

  • Research and implement creative and effective staffing techniques

  • Recruit healthcare staff to meet facility contract needs or per diem staffing needs by utilizing available scheduling system resources as well as other resources when needed

  • Communicate effectively to coworkers to achieve the company goals and standards

  • Give input on any process to ensure the most effective output

  • Coordinate monthly after-hours schedule

Here's what you need to be successful in this role:

  • Knowledge of software frequently used, including but not limited to, Microsoft Office, Adobe, scanning software and Windows.

  • Familiarity and comprehension of Internet capabilities.

  • High School Diploma or equivalent.

  • At least one year of leadership or team development experience preferred

  • Strong communication and organizational skills.

  • High level of customer service skills.

  • Home office internet abilities must be a minimum of 25mb download and 5mb upload.

We think you'll love working for us. Here's why:

Benefits with YOU in mind– Our benefits begin the first of the month following your date of hire. Our benefits include:


  • Medical insurance with premiums as low as $10.07/week

  • Salary increases reviewed annually

  • Vision and dental plans

  • Short-term disability

  • Flexible spending account

  • Basic and Voluntary Life insurance

  • 401k plan and 401k matching

  • Paid-time-off (PTO)

  • Holiday pay

  • Pet Insurance

  • Bonus! Your birthday is a paid day off


Reward and Recognition Opportunities – Our employees rock… we get it. That’s why we offer fun incentives, programs, and annual awards.


Health & Wellness – Being in the healthcare industry, health and wellness is important to us. That’s why we have a wellness committee to coordinate and encourage wellness activities, plus we offer ergonomic standing desks to all on-site employees, a 24/7 fitness center in our corporate office, and wellness reimbursement up to $20 per month!


Crushing Company Culture – We work hard, but we play hard, too! We keep our GrapeTree family connected with so many fun initiatives:


  • Social hours

  • Quarterly business updates

  • Snack Attack Wednesdays

  • Volunteer and wellness opportunities

  • Annual summer picnic for employees and their families

  • Annual holiday party with awards and prizes

  • Various corporate events

Love where you work:

The workstation for this position is a cubicle setting where you will be able to closely interact and connect with your co-workers! You can expect multiple monitors, frequent phone usage, adequate lighting, a clean environment, and moderate noise levels.

About Us

Our Bragging Moment: For the seventh year in a row, GrapeTree was ranked #4503 on the 2022 Inc. 5000 List of Fastest-Growing Private Companies!

 

Where You Can Find Us: 2501 Boji Bend Dr. Suite 100, Milford, Iowa 51351

EEO/AA: Employer Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity

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