Supplier Operations Supervisor






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About the Position

Do you want to join a growing company that’s making a positive impact in the healthcare industry? If so, join the GrapeTree bunch as a Supplier Operations Supervisor at our corporate office in Milford, Iowa – just miles away from the Iowa Great Lakes! We’re looking for individuals with a passion for helping others while providing excellent customer service. The Supplier Operations Supervisor position is responsible for the support and continual coaching of all Client Account Managers, Supplier Operations Specialists and Supplier Compliance Specialists by providing guidance, ensuring understanding of all policies/procedures and to uphold the company’s mission statement in order to meet the needs of GrapeTree’s clients, supplier partners, and HCPs.

Work Environment

  • Workstation is a cubicle setting with ergonomic adjustment availabilities

  • Multiple monitors

  • Frequent phone usage

  • Adequate lighting for workspace, clean environment with moderate noise levels

  • Option to work remote

Position Responsibilities

  • Provide support for direct reports by continual coaching, organizing workflow and monitoring employee productivity and providing constructive feedback

  • Set and monitor direct reports daily/weekly/monthly/quarterly goals and analyzing territory for opportunities of growth and areas of improvement by utilizing Power BI, and other various reports

  • Conduct weekly meetings to ensure company and department policies are communicated and provide a time for questions

  • Complete quarterly sit-ins with each direct report to supervise areas for coaching, re-training, etc.


  • Knowledge of software frequently used, including but not limited to, Microsoft Office, Adobe, scanning software and Windows

  • Familiarity and comprehension of Internet capabilities

  • Strong communication and organizational skills

  • High level of customer service skills

  • High School Diploma or equivalent

The Perks of Working for GrapeTree

  • Benefits begin first of the month following date of hire to include health insurance, vision/dental plan, short-term disability, flexible spending account, life insurance, 401k plan & 401K matching, paid time off (PTO), holiday pay, and your birthday is a paid day off

  • Casual dress code, 24/7 fitness center and ergonomic standing desks

  • Salary + Commission

About Us

Award Winning | GrapeTree was recently ranked #4336 on the Inc5000 List of Fastest Growing Private Companies and #47 on the Staffing Industry Analyst List of Fastest Growing Healthcare Staffing Firms!


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2501 Boji Bend Dr #100, Milford, IA 51351, USA