Staffing Agency
& Healthcare FAQs
HCPs are healthcare professionals such as RNs, LPNs, STNAs/CNAs and CMAs/TMAs/CMTs/QMAs.
Per-diem is generally referred to as day-to-day staffing. These shifts generally come up on a shorter notice due to the unexpected absence of the facility's staff.
Per-Diem Staffing
You do not have to sign a contract for per-diem staffing. We do offer long-term opportunities, typically 13 weeks, which require a signed staffing agreement that commits both you and the facility to the assignment.
Yes, if you are in the middle of an assignment you are obligated to fulfill your scheduled shift and/or your contract. Please contact us once you have completed your shift and share with us the reasons you didn't like it so we can update your preference list and also better match someone for that shift in the future.
Assignment Staffing
It's free! Healthcare professionals, such as yourself, are not charged a fee to be part of our team.
Our quick and easy chatbot application allows you to apply and schedule an interview in 2 minutes or less. Apply now at apply.grapetree.com!
The onboarding process will move as quickly as you would like it to. You will, however, have a maximum of 30 days to complete the onboarding process from start to finish. If you feel that you need more time, please contact GrapeTree to request an extension on your deadline.
No, not by any means will we ask you to leave your current job. In fact, GrapeTree Medical Staffing prefers you keep your full-time job and utilize our shifts to supplement your income! If you do choose to work for GrapeTree, our dedicated Staffing Specialists will work hard to ensure that you work your desired amount of hours each week. At no time during your employment with GrapeTree will you be obligated or required to pick up a certain amount of shifts.
Application Process
As one of our active healthcare professionals, you will have access to a personalized workforce portal via the internet. In your portal, you will find the option to update your calendar, which once filled out enables your Staffing Specialist to assist you in finding needs that meet your specifications. You also have the capability of viewing and suggesting yourself for available shifts.
By keeping your online availability calendar updated in your workforce portal, we can easily tell which days you are available. If you have a day pop up in which you cannot work, please contact your GrapeTree Staffing Specialist to have them mark your calendar as 'Do Not Work.'
We understand that emergencies come up and people get sick, but since we are in the business of filling shifts for those types of emergencies already, it is very important that we're alerted immediately. Employees who are sick or cannot work a scheduled shift must notify our office and the facility as soon as possible so arrangements can be made to find a replacement. In the case of an illness, a doctor's note is required to be sent to our office so we can be accountable to the facilities we staff.
Yes, you can choose the facilities where you would like to work. Our online portal allows you to see shifts up to 250 miles of all facilities, or at facilities that are only marked as your preferred. Communication with your Staffing Specialist will ensure that you are only notified of facilities that you want to work at.
We encourage you to discuss your concerns directly with the facility using the appropriate chain of reporting. If your concerns can't be resolved through the facility or GrapeTree management, you are encouraged to contact The Joint Commission at the Office of Quality Monitoring (OQM) at (800) 994-6610. GrapeTree will take no disciplinary or punitive action for reports of safety or quality-of-care concerns.
The Workforce Portal
Timesheets
Timesheets are filled out in the Workforce Portal. Watch our Electronic Timesheet Tutorial video to learn how to submit your timesheets.
Timesheets are filled out and submitted electronically the WorkForce Portal.
Timesheets need to be submitted in your Workforce Portal each week by 8 a.m. on Sunday if you wish to be paid Friday (for the previous workweek of Sunday-Saturday). We recommend that you submit your timesheets immediately after your shift.
There may be a delay in your payment if timesheets are not submitted by the deadline, and may also result in disciplinary action, up to and including termination.
If you turn in your timesheet after the deadline (8am on Sunday), your compensation will be delayed until the following pay period.
All of your shifts worked must be submitted on a GrapeTree electronic timesheet. Handwritten or non-GrapeTree timesheets will not be accepted. If you do not have a smart device, you can find your Workforce Portal login link in our website menu if the facility has computer access. If the facility does not have computer access, it is your responsibility to make arrangements with the facility to get a GrapeTree timesheet completed in order for you to be paid.
If you are having issues submitting your timesheet and have tried all options, you can email your time to our Payroll Department: payroll@grapetree.com.
Please do not send your timesheet to processing@grapetree.com as it will reject your timesheet.
Please contact your Staffing Specialist so that he/she can add the shift to your calendar.
View our Electronic Timesheet Tutorial video to learn how to submit your timesheets.
Forms are located within the GrapeTree Mobile App.
An I-9 is a federal document to verify employment eligibility within the United States. All employees that are hired by GrapeTree must complete an I-9 with identification documents within three days of accepting a position with GrapeTree to comply with the United States Citizenship and Immigration Services (USCIS).
Federal and state W-4s are required to provide information to the Accounting Department to withhold the appropriate amount of taxes for each employee. If you have questions on filling out the W-4s, you can contact GrapeTree's Accounting Department at (712) 336-0800 ext 2711 or contact your personal tax advisor.
(IRS and Department of Treasury)
Please advise your tax accountant regarding the correct way to complete the form.
Per the federal government, the deadline for issuance for W-2s is January 31st. Please make sure your address and personal information are always current in Paylocity so our Payroll Department can process your W-2 properly. Your W-2 will be available online via Paylocity by following the steps listed below.
Mobile Phone 1. Open your Paylocity mobile app and select the Pay icon. 2. Tap on Tax Forms at the top of your screen. 3. Select the year you need your W-2 for. 3a. Tap on the envelope icon to email your W-2. 3b. Tap View as PDF to save or print your W-2.
Computer
1. Open Paylocity via your web browser.
2. From the menu, select Self-Service Portal.
3. Under the Pay section, tap More.
4. Select Tax Forms.
5. Select your 2023 W-2 from the Tax Forms column.
6. Tap the orange Download W-2 button.
7. Password Protection:
7a. If you choose to password protect, enter your password.
7b. If you do not wish to password protect, check the box next to "Do not password protect this information."
8. Tap the orange View PDF button.
9. From here, you can save or print your W-2.
Forms
Documents can be faxed to GrapeTree at (888) 678-4077 or emailed to processing@grapetree.com.
An email receipt will be sent once the document(s) are received for processing.
Once the documents are received and reviewed for accuracy, they are uploaded to your file. If any changes or corrections are needed, you will be contacted to make those revisions.
Following recommendation for hire, we will go over all documentation and testing that need to be completed prior to working at any GrapeTree facility. Once documents are received, your file will be reviewed. Once accepted, you will receive a link to log in to your personalized workforce portal, and your Staffing Specialist will contact you to answer questions and guide you through our workforce portal and any policies that must be followed.
Copies (front and back) of all applicable clinical certifications such as BCLS, ACLS, PALS and NPR (these certifications should be American Heart Association, Healthcare Provider).
(Joint Commission, Standard HR2.a)
Employees should have a physical examination within six months prior to or upon employment. Once hired, employees must provide an updated health statement every four years. Tuberculin skin tests are required at the time of employment and annually thereafter.
(Inspections and Appeals 58.10 (3))
All healthcare professionals must submit a record of the hepatitis B series, titer showing immunity or declination. MMR, Varicella, Tetanus and/or Influenza are facility specific and may be required. Records must be an official document or signed by a healthcare provider.
(CDC, Joint Commission, Standard HR.1, OSHA)
All healthcare professionals working in Iowa must complete an approved Dependent Adult Abuse training and obtain a certificate of completion. This training consists of a 2-hour course in which a certificate will be obtained. Certificates are valid for three years and offer a 1-hour recertification training.
Dependent Adult Abuse:
Healthcare professionals must identify themselves through the use of identification badges. A 2x2 passport photo or approved digital submitted photo is required to create your personal name badge. A photo identification badge will be mailed to each applicant after the file is complete. Click here to see photo guidelines.
(Iowa General Assembly: 147.162)
Credentials
The GrapeTree workweek begins on Sunday and ends on Saturday, which is paid the following Friday.
During contracts and special projects, you may be required to work the facility's workweek, but you will be notified before your shift if that is the case.
Wages are paid every Friday for work performed during the previous week ending on Saturday. To assist in handling tax deductions, GrapeTree automatically withholds FICA, Medicare taxes and federal and state taxes from each paycheck.
GrapeTree utilizes direct deposit in order to prevent lost checks and to guarantee you receive payments on time. It also allows us to pay more frequently than other organizations. Therefore, a checking or savings account is required for direct deposit.
Your paystubs are added weekly to your Paylocity account, which you will set up when you are first paid. To view present and previous paystubs, access Paylocity through the GrapeTree Mobile App or at paylocity.com.
GrapeTree's Paylocity Company ID is 136642.
You can view your paystubs on your mobile phone via the Paylocity mobile app or through a web browser.
Employees hired before July 1, 2005 had the option of receiving auto deposit of paychecks or receiving a manual check when they began employment. Employees who elected to receive a manual check are paid monthly on the 15th of every month or the next business day, should the 15th fall on a weekend or holiday. Employees hired on or after July 1, 2005 are required to sign up for auto deposit of paychecks as a condition of hire per Iowa Code Section 91A.3 (3) and 91A.6. These employees do have the option to withdraw from auto deposit once they begin working to receive monthly manual checks instead.
You can update or add your direct deposit information in your Paylocity account. Click here to view instructions on how to update your direct deposit information.
All hours worked over forty hours within a workweek will be paid at one and one-half times the regular hourly wage. Working more than forty hours is not allowed unless pre-approved by GrapeTree and the facility in which overtime will be incurred.
Certain long-term assignments do have funds available for reimbursement of certain expenses. When starting a long-term assignment, you will be notified if you will receive any reimbursements. If that is the case, an expense report must be submitted with the actual receipts to receive reimbursement for qualifying expenses incurred during the assignment.
Priority pay is the benefit of receiving your deposit early, prior to the regular Friday payday.
When submitting your timesheet in the Workforce Portal, there is an option to "request priority pay." Select the "request priority pay" box for each shift you wish to request priority pay for.
There is a $25 fee for receving priority pay. You may submit as many completed timesheets as you want under one request, but will only be charged the one $25 fee from your entire deposit. Occassionally your Staffing Specialist will give you a free priority pay, in which the $25 fee is waived.
Yes. All priority pay requests are due prior to 8 a.m. each business day (Monday - Friday) to be deposited into your account the next business day.
No, we cannot process deposits on Saturdays or Sundays, along with banking holidays.
You can pull up your detailed paystub in Paylocity by downloading your paystub. This will show you each shift paid in that deposit and their pay rates.
Payroll
Employees may become eligible for the health insurance plan after 1 year of employment with an average of 30 hours per week. If you do meet the minimum requirements, our Human Resources Department will reach out to you. You can choose to accept or deny coverage at that time. If interested or you have any questions, feel free to contact our Human Resources Department at (712) 336-0800 ext 2774.