Operations Specialist




On-site -or- Remote



About the Position

Looking for a career packed with purpose, passion and an opportunity to make a positive impact? If so, join the GrapeTree bunch as a GrapeTree Managed Solutions Operations Specialist at our corporate office in Milford, Iowa – just miles away from Lake Okoboji! Not located in our area? No problem! We're hiring qualified work from home individuals within a 4-hour radius of our corporate office. We are looking for individuals with a passion for helping others while providing excellent customer service. The GMS Operations Specialist position focuses on building relationships between our suppliers and clients, ensuring shifts are filled and patient care is met.

*Base salary plus opportunity for monthly incentive bonuses.*

Work Environment

  • Workstation is a cubicle setting with ergonomic adjustment availabilities

  • Multiple monitors

  • Frequent phone usage

  • Adequate lighting for workspace, clean environment with moderate noise levels

Position Responsibilities

  • Communicate constantly, clearly, and effectively over the phone with suppliers, health care professionals and clients

  • Support suppliers throughout their submission of candidates for open needs of the facilities we service

  • Coordinate training of GrapeTree services to new clients

  • Provide excellent customer service to enhance suppliers, health care professionals and facility client retention, to include replying to messages (via telephone, Email, fax, etc.) in a timely and appropriate manner


  • Knowledge of software frequently used, including but not limited to, Microsoft Office, Adobe, scanning software and Windows

  • Basics of database entry of project management setups preferred

  • Familiarity and comprehension of Internet capabilities

  • Strong communication and organizational skills

  • Ability to Multitask

  • High level of customer service skills

  • High School Diploma or equivalent

The Perks of Working for GrapeTree

  • Benefits begin first of the month following date of hire to include health insurance, vision/dental plan, short-term disability, flexible spending account, life insurance, 401k plan & 401K matching, paid time off (PTO), holiday pay, and your birthday is a paid day off

  • Casual dress code

  • Ergonomic standing desks

  • Weekly pay

  • Salary + opportunity for incentives

About Us

Award Winning | GrapeTree was recently ranked #4336 on the Inc5000 List of Fastest Growing Private Companies and #47 on the Staffing Industry Analyst List of Fastest Growing Healthcare Staffing Firms!


Employer Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity


2501 Boji Bend Dr #100, Milford, IA 51351, USA