The Operations Specialist position focuses on building relationships between our suppliers and clients, ensuring shifts are filled and patient care is met.

Job Location

• Our corporate office located in Milford, Iowa - just miles away from beautiful Lake Okoboji

Wage

• $15.00/hour + opportunity for incentives

• Communicate constantly, clearly, and effectively over the phone with suppliers, health care professionals and clients

• Support suppliers throughout their submission of candidates for open needs of the facilities we service

• Coordinate training of GrapeTree services to new clients

• Provide excellent customer service to enhance suppliers, health care professionals and facility client retention, to include replying to messages (via telephone, Email, fax, etc.) in a timely and appropriate manner

• Knowledge of software frequently used, including but not limited to, Microsoft Office, Adobe, scanning software and Windows

• Basics of database entry of project management setups preferred

• Familiarity and comprehension of Internet capabilities

• Strong communication and organizational skills

• Ability to Multitask

• Ability to type a minimum of 30 WPM

• High level of customer service skills

• High School Diploma or equivalent

• Benefits begin first of the month following date of hire to include health insurance, vision/dental plan, short-term disability, flexible spending account, life insurance, 401k, paid time off (PTO), holiday pay, and your birthday is a paid day off

• Casual dress code, 24/7 fitness center and ergonomic standing desks

• Hourly wage + incentives

• Workstation is a cubicle setting with ergonomic adjustment availabilities

• Multiple monitors

• Frequent phone usage

• Adequate lighting for workspace, clean environment with moderate noise levels